3 Step Internet offers a money-back guarantee on website customization, programming, design and technical support services. If you ever feel that our work was not up to your expectations, let us know and we will make it right, or post an appropriate credit to your account. At the same time, we reserve the unilateral right to close an account or suspend hosting upon 30 days notice.
100% Hosting Up-Time Refund Policy
We try hard to provide uninterrupted hosting service, and consistently achieve levels above 99%. If at any point there is downtime sufficient to inconvenience your business, you may request and we will grant an hourly pro-rated refund of your hosting fees.